Referrals may be made to the VNA by anyone; you, your family, friends, physicians or other health care professionals, hospitals, community agencies, or anyone interested in helping someone they care about.
Please contact the VNA for referral services:
Phone: 319-337-9686 X1121
Toll Free: 866-862-6877
Our staff is available from 8 AM to 5 PM for routine referrals. VNA has a nurse on call 24 hrs a day for patient concerns.
For referrals after hours, on holidays or weekends, call 319-337-9686 and ask for the nurse on call.
Sources of payment for skilled service include Medicare, Medicaid, private insurance, and patient fee determined by a sliding fee scale. Through United Way, state and county dollars, and donations the VNA is able to provide service to persons with limited means as long as those funds are appropriate and available. There is a minimal fee for various community health-related programs.
VNA provides direct billing to Medicare, Medicaid and private insurance companies. We participate in the Medicaid Waiver programs.