Getting the right help is as easy as 1, 2, 3.

Summon help

Simply push your Lifeline Personal Help Button. If you have our NEW Lifeline with AutoAlert, it will automatically place a call for help if it detects a fall. (*AutoAlert does not detect 100% of falls. If able, you should always push your button if you need help.)



Hear a reassuring voice

No matter the time or day, a trained Lifeline Response Associate will answer your call, access your profile, and assess the situation.




Get assistance

After assessing the situation, our associate will contact a neighbor, family member, or emergency services based on your specific needs, and follow up to confirm help has arrived.